Quality Control for Online Graduate Course Delivery: A Case Study

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Authors: Lisa A. Heaton, Rudy D. Pauley, Ron Childress
Cited by: 0

Abstract

Marshall University has a 29-year history of delivering graduate education to in-service teachers. In 1997 the college began using Internet-based courses as a means of reaching an expanding service area. Currently the Graduate School of Education and Professional Development has over 300 courses developed for Internet delivery. During any given semester, approximately 80 online graduate courses are offered. As the emphasis on Web-based delivery has increased, the college has addressed the issue of quality control at several levels, including student surveys, online course evaluations, faculty surveys, faculty peer reviews, and a course approval process. This paper will present a case study of the evolution of our efforts to improve the quality of course development and delivery. [Article copies available for a fee from The Haworth Document Delivery Service: 1-800-HAWORTH. E-mail address: < getinfo@haworthpressinc.com > Website: < https://www.w3.org/1999/xlink" xlink:href=" https://www.HaworthPress.com "> https://www.HaworthPress.com > © 2002 by The Haworth Press, Inc. All rights reserved.]

Fields of Study & Subjects

Online and Blended Learning Information Systems Education and Curriculum Development Higher Education and Teaching Methods

Publication details

Journal / source
Distance Education
Pages
103–114
Publication date
6 January 2026
Language
EN
Document type
Book chapter