Development of customer-oriented IOS: initiating e-collaboration projects
Abstract
In this paper, we present preliminary results of our research on e-Collaboration development. We argue that collaboration between companies is not just a matter of available technology but has to take into consideration further factors and aspects such as relationship characteristics, environmental factors, etc. Usually it is not advisable to develop a “one-size-fits-all” solution, but a plethora of proprietary, bilateral solutions is inefficient and unmanageable as well. In this paper, we therefore propose a development approach that combines aspects of IS research and marketing science in order to develop customer-group oriented collaboration systems.
Fields of Study & Subjects
Business Process Modeling and Analysis
Service-Oriented Architecture and Web Services
Publication details
- Journal / source
- Concurrent Engineering, Volume 1: Enhanced Interoperable Systems
- Publisher
- CRC Press
- Pages
- 411–417
- Publication date
- 11 February 2026
- Language
- EN
- Document type
- Book chapter