Engaging a Diverse Workforce: Role of Gamification
Abstract
This chapter describes the current state of the literature on the role of gamification in engaging a diverse workforce. To do this, the author did a systematic literature review of 13 research papers, the documents of which were extracted from the Scopus database. Themes that form the basic structure of each of these book chapters such as challenges in and significance of gamification in engaging diverse workforce were extracted using thematic analysis. Two real-world primary cases on how taking care of workforce diversity in designing a game is critical for driving engagement in learning at work have also been included toward the end of this chapter.
Fields of Study & Subjects
Educational Games and Gamification
Employee Performance and Management
Digital Games and Media
Publication details
- Journal / source
- Apple Academic Press eBooks
- Pages
- 1–17
- Publication date
- 12 February 2026
- Language
- EN
- Document type
- Book chapter