A Study on the Impact of Self-Deprecating Communication by AI Customer Service on User Forgiveness in Service Failure Scenarios

Business and Globalization 2026

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Authors: 畅雨苏

DOI: 10.12677/bglo.2026.141004

Cited by: 0

References: 15

Fields of Study & Subjects

AI in Service Interactions Innovation in Digital Healthcare Systems Healthcare Education and Workforce Issues

References 15