Research on the Improvement of Hotel Front Office Service Quality Satisfaction Based on the SERVQUAL Model—Taking an Hanting Shanghai X Hotel as an Example
Fields of Study & Subjects
Medical Research and Treatments
Regional Development and Environment
Educational Reforms and Innovations
Publication details
- Journal / source
- Service Science and Management
- Volume
- 15
- Issue
- 01
- Pages
- 143–156
- Publication date
- 1 January 2026