Managing Digitalization in Rural Communities: A Mixed-Methods Study of Internet Access, Devices, and Digital Skills in Aklan, Philippines

Digital divides continue to become a problem in the educational setting, creating a gap between accessibility, connectivity, and equal opportunity in rural communities. In this study, the researchers aim to evaluate digitalization management, particularly in terms of internet access, devices, and digital skills, in Aklan, Philippines. A mixed-methods design was employed, utilizing both quantitative and qualitative data to collect survey data from 50 respondents and conduct focus group discussions (FGDs) with 13 residents, thereby gathering in-depth insights into Barangay Rizal. The findings indicate that the majority of respondents experienced a problematic internet connection and limited access to digital devices. Most families share smartphones, and only a small number have access to additional devices, such as laptops or tablets. Results revealed a general lack of formal digital literacy training in the community, with a high frequency of respondents claiming they have skill deficiencies in the self-assessed digital skills categories. Recommendations for the study highlight that local governments, policymakers, and development agencies should focus on developing policies and strategies that help rural community residents deal with challenges by improving digital access, device availability, internet accessibility, and digital skills and literacy.