Predictive Models for Highly Imbalanced Customer Satisfaction Data in eCommerce

2026 Open access

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Authors: Felix Reichel
DOI: 10.13140/rg.2.2.28476.91522
Cited by: 0

Fields of Study & Subjects

Customer churn and segmentation Imbalanced Data Classification Techniques Customer Service Quality and Loyalty

Publication details

Publication date
1 January 2026
Language
EN