Digital Readiness and Innovation in Indonesian Hospitals:Navigating Challenges in Post-Pandemic Healthcare Management

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Authors: Sherly Nurfadhila, Dian Purbani, Dewi Sri Surya Wuisan
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References: 1

Abstract

This study aims to analyze digital readiness and innovation in Indonesian hospitals in the context of post-pandemic healthcare management ‎using a Systematic Literature Review (SLR) approach. The literature search was conducted in Scopus, Web of Science, PubMed, and ‎Google Scholar databases for the period 2019–2025 using the keywords digital readiness, hospital innovation, digital transformation, and ‎post-pandemic healthcare. Of the 659 articles identified, 29 met the inclusion criteria for thematic analysis. The study results indicate that ‎digital readiness in hospitals is significantly influenced by transformational leadership, adaptive organizational culture, human resource digi-‎tal competency, and national policy support. Innovation in healthcare management focuses on the development of telemedicine, the integra-‎tion of the Internet of Things (IoT), and the use of artificial intelligence (AI) to improve service efficiency. However, challenges such as ‎limited digital infrastructure, resistance to change, and low interoperability of information systems remain major obstacles. Overall, these ‎findings confirm that digital transformation is a strategic foundation for strengthening hospital resilience and competitiveness in the post-‎pandemic era. This study contributes to policy direction and managerial strategies for realizing a sustainable digital transformation oriented ‎toward value-based healthcare in Indonesia‎.

Fields of Study & Subjects

Healthcare Systems and Practices Healthcare during COVID-19 Pandemic Health Services Management and Policy

Publication details

Journal / source
International Journal of Accounting and Economics Studies
Volume
13
Issue
1
Pages
183–188
Publication date
14 January 2026
Language
EN