The Impact of Network Security Adoption on Electronic Human Resource Management: The Mediate Role of Intelligent Decision-Support Applications –A Case Study on The Dinarak E-Wallet

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Authors: Osama Mousa Alawneh, Mahmoud Izzat Allahham, Bashar Almagharbeh, Tarek Al Oakely, Bahjat Mohammad Ogielat, Majed Muhammad Abdoh Aldalalah
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Abstract

This study investigates how network security adoption influences electronic human resource ‎management within digital financial services, focusing on the Dinarak E-Wallet platform. The research ‎develops a mediation model in which intelligent decision-support applications operate as an enhancing ‎mechanism that strengthens the link between secure digital infrastructures and effective HRM functions. ‎A quantitative descriptive design was employed, and 387 valid responses were collected from a ‎distributed sample of 500 questionnaires. The findings demonstrate that strong network security ‎practices significantly improve the effectiveness of E-HRM by safeguarding data flows, stabilizing ‎digital processes, and improving system reliability. The mediating role of intelligent decision-support ‎applications further amplifies this impact by improving workflow accuracy, supporting real-time ‎decision-making, and increasing operational alignment across HR activities. The results highlight how ‎secure digital ecosystems, supported by smart analytical tools, can enhance HR efficiency within mobile ‎payment environments. The study enriches the existing literature by offering empirical evidence from a ‎rapidly expanding fintech service, emphasizing the strategic importance of integrating security ‎mechanisms with intelligent digital applications. Limitations and recommendations for future research ‎are presented in the conclusion‎.

Fields of Study & Subjects

AI and HR Technologies Cyberloafing and Workplace Behavior Technology Adoption and User Behaviour

Publication details

Journal / source
International Journal of Accounting and Economics Studies
Volume
12
Issue
8
Pages
1120–1131
Publication date
4 January 2026