The Impact of Network Security Adoption on Electronic Human Resource Management: The Mediate Role of Intelligent Decision-Support Applications –A Case Study on The Dinarak E-Wallet
Abstract
This study investigates how network security adoption influences electronic human resource management within digital financial services, focusing on the Dinarak E-Wallet platform. The research develops a mediation model in which intelligent decision-support applications operate as an enhancing mechanism that strengthens the link between secure digital infrastructures and effective HRM functions. A quantitative descriptive design was employed, and 387 valid responses were collected from a distributed sample of 500 questionnaires. The findings demonstrate that strong network security practices significantly improve the effectiveness of E-HRM by safeguarding data flows, stabilizing digital processes, and improving system reliability. The mediating role of intelligent decision-support applications further amplifies this impact by improving workflow accuracy, supporting real-time decision-making, and increasing operational alignment across HR activities. The results highlight how secure digital ecosystems, supported by smart analytical tools, can enhance HR efficiency within mobile payment environments. The study enriches the existing literature by offering empirical evidence from a rapidly expanding fintech service, emphasizing the strategic importance of integrating security mechanisms with intelligent digital applications. Limitations and recommendations for future research are presented in the conclusion.
Fields of Study & Subjects
AI and HR Technologies
Cyberloafing and Workplace Behavior
Technology Adoption and User Behaviour
Publication details
- Journal / source
- International Journal of Accounting and Economics Studies
- Volume
- 12
- Issue
- 8
- Pages
- 1120–1131
- Publication date
- 4 January 2026