A marriage in a complex relationship: bank source, bank visibility and banking efficiency. Does clients' perception agree with the balance sheet data

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Authors: Joy Say, Hongjiang Zhao, Evans Asante Boadi, Angela Abena Nusenu, Kafui Y. Girentsi, Francisca Sena Agbenyegah
Cited by: 0

Fields of Study & Subjects

Banking stability regulation efficiency Customer Service Quality and Loyalty Banking Sector Performance and Management

Publication details

Journal / source
European J of International Management
Volume
28
Issue
2
Pages
346–364
Publication date
1 January 2026
Language
EN