Targeted repayment reminders: a randomized controlled trial with microfinance borrowers in Kenya
Abstract
This project tests whether targeted SMS reminder messages about loan repayment inrease the incidence and amount of repayment as compared to a generic reminder. The study is implemented with microfinance borrowers in Kenya who are serviced through a cloud-based Core Banking System provider (iMS Guru) that also supports SMS messaging and maintains administrative data on repayment histories and repayment timestamps.
Fields of Study & Subjects
Microfinance and Financial Inclusion
FinTech
Crowdfunding
Digital Finance
Financial Literacy
Pension
Retirement Analysis
Publication details
- Publication date
- 1 January 2026
- Document type
- Preprint