Protocol Scoping Review - AI problematic use

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Authors: Francesca Maria Dagnino, Chiara Fante, Marcello Passarelli, Vittorio Guerrieri
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Abstract

This project is a scoping review that maps the emerging peer-reviewed literature on problematic use of conversational AI/chatbots (including LLM-based assistants and companion agents) to clarify how the construct is currently defined, operationalized, and studied. Using PRISMA-ScR guidance and established scoping-review methodology, we will synthesize evidence from Scopus and Web of Science (covering 2021–2025) to document the range of conceptualizations (e.g., addiction-like engagement, compulsive/excessive use, impaired control, overreliance, reduced autonomy), the measurement approaches used (scales, items, behavioral indicators), and the antecedents and consequences examined (psychological, motivational, social, contextual, and technological factors; outcomes such as well-being, functioning, cognition, and social impacts). Expected outcomes include an evidence map and taxonomy of definitions, an inventory of instruments and methodological practices, identification of key research gaps, and openly shared materials (charting forms, coding rules, and extracted dataset) on OSF to support transparency and future theory and measurement development.

Fields of Study & Subjects

Impact of Technology on Adolescents Ethics and Social Impacts of AI Digital Mental Health Interventions

Publication details

Publication date
1 January 2026
Document type
Preprint