Barriers and Facilitators in the implementation of a psychosomatic teleconsultation service from the perspective of healthcare professionals and patients - a qualitative interview study

This interview study aims to identify and analyze facilitating and inhibiting factors for the implementation of a teleconsultation service. Previous studies have shown that psychosomatic and psychiatric consultation services can make an important contribution to closing the gaps in health care across the country, while also strengthening interdisciplinary collaboration (Kohlmann et al., 2021; Toynbee et al., 2021). In order to successfully implement such a service for patients in Saxony-Anhalt, qualitative interviews of inpatients as well as healthcare professionals will be conducted. The results are intended to create a basis for the sustainable implementation of the teleconsultation service.