Turbo Charge Your CME and CPD Operations Using Generative AI Tools

The growing acceptance and application of Artificial Intelligence (AI) and Generative AI (Gen AI) across industries provides an opportunity for Continuing Professional Development (CPD) professionals to expand their skillset out of a soon-to-be need for more efficiency and/or an expanded role. There are many indicators of this prediction for a decrease in employment across industry sectors that utilise AI with certain demographics being affected more than others. “White-collar” or more aptly termed, knowledge workers, are especially vulnerable to these changes. While the challenges of this field are well known to the reader and support the need for the roles of CPD providers in general; AI has established itself as a truly disruptive technology that has affected nearly every major industry in which even this one is not immune. A 2025 report by McKinsey found that 92% of companies plan to invest more in AI over the next 3 years with only 1% believing their investments have reached maturity. CPD professionals are equipped with a wide array of skills with arguably one of the most proficient being administrative management.