Unpacking the in-store customer experience: consumer-generated data from Foursquare
Abstract
The dataset comprises user-generated “tips” from Foursquare related to grocery retailers and hypermarkets, covering the period 2010–2022. Each entry represents a time-stamped consumer comment linked to a specific retail venue, enabling longitudinal and brand-level analyses of in-store customer experience.
Fields of Study & Subjects
Consumer Retail Behavior Studies
Digital Marketing and Social Media
Customer Service Quality and Loyalty
Publication details
- Journal / source
- Mendeley Data
- Publication date
- 9 February 2026
- Document type
- Dataset