Unpacking the in-store customer experience: consumer-generated data from Foursquare

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Authors: Juan Bustamante, Osorio, Lucila
Cited by: 0

Abstract

The dataset comprises user-generated “tips” from Foursquare related to grocery retailers and hypermarkets, covering the period 2010–2022. Each entry represents a time-stamped consumer comment linked to a specific retail venue, enabling longitudinal and brand-level analyses of in-store customer experience.

Fields of Study & Subjects

Consumer Retail Behavior Studies Digital Marketing and Social Media Customer Service Quality and Loyalty

Publication details

Journal / source
Mendeley Data
Publication date
9 February 2026
Document type
Dataset