FUZZY COGNITIVE MAPS FOR HIGH-TECH COMPANIES' RESILIENCE MODELING

Background. Relevance. Modern high-tech companies are dealing with more uncertainty and a range of complex threats, such as cyberattacks, infrastructure disruptions, and personnel challenges. Building resilience in these businesses is now essential for the national economy. Objective. This study aims to develop a cognitive model for assessing the resilience of high-tech companies under complex threats based on fuzzy cognitive maps. M e t h o d s . The fuzzy cognitive map (FCM) method combined with fuzzy DEMATEL was used to determine factor weight coefficients. An expert survey of 10 top managers was conducted to assess the relationships between factors. The agreement among experts was assessed using Kendall's coefficient of concordance (W = 0.864, p < 0.01). Impulse modeling was applied to analyze system dynamics. R e s u l t s . The resulting FCM, with weights determined through Fuzzy DEMATEL, identified cyber threats as the most critical negative factor (–0.32) and physical infrastructure as the most significant positive factor (+0.28) influencing overall company resilience. C o n c l u s i o n s . The proposed model shows how different factors influence a company's resilience and helps managers set clear priorities. In practice, it can be used to model crisis scenarios and guide better resource allocation to strengthen business resilience.