How Organisational Effectiveness Shapes Job Satisfaction: The Critical Role of Burnout

This study examines the impact of organisational effectiveness on job satisfaction among lecturers at Malaysian Teachers' Institutes, with burnout as a mediator. Data from 308 lecturers were collected using validated surveys to measure organisational effectiveness, burnout, and job satisfaction. Analysis using SPSS and AMOS, with bootstrapping for mediation, showed that higher organisational effectiveness reduces burnout (β = - 0.722) and directly improves intrinsic (β = 0.452) and extrinsic (β = 0.347) job satisfaction. Burnout negatively affects job satisfaction (β = -0.40) and partially mediates its relationship with organisational effectiveness, with indirect effects of β = -0.248 (intrinsic) and β = -0.288 (extrinsic). These results confirm that organisational effectiveness enhances job satisfaction while reducing burnout, challenging previous views that burnout might positively influence satisfaction. The findings highlight improving workload distribution, leadership development, and well-being programs to boost lecturer retention and maintain education quality.