Evaluating Digital Solutions for Inclusive and Engaging Higher Education

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Authors: Watcharakiti Sangsuwan, Pongpipat Saithong, Jantima Polpinij
Cited by: 1

Abstract

This paper evaluates the effectiveness of digital solutions in enhancing the learning experience in higher education, with a focus on engagement, accessibility, and academic outcomes. A literature review identifies gaps in current digital platforms, particularly in supporting diverse learner needs. The study hypothesizes that the lack of personalization, assistive technologies, and inclusive design features negatively affects student engagement and satisfaction. A mixed-methods approach was used, combining quantitative surveys, qualitative focus groups, usability testing, and consultations with stakeholders. Results reveal key barriers such as complex interfaces, limited multilingual support, poor visual accessibility, and inadequate feedback mechanisms. These issues are especially challenging for students with disabilities and non-native speakers, leading to decreased motivation and performance. The findings highlight the need for inclusive, adaptive, and user-friendly digital learning environments. Recommendations include integrating personalized features, dynamic content, gamification elements, and simplified navigation. The study contributes practical insights for improving digital education tools and emphasizes the importance of designing accessible solutions to ensure equitable learning opportunities. Future research should explore emerging technologies and their potential to bridge existing digital divides in education.

Fields of Study & Subjects

Digital Accessibility for Disabilities Disability Education and Employment Technology Use by Older Adults

Publication details

Journal / source
TEM Journal
Publisher
Association for Information Communication Technology Education and Science (UIKTEN)
Pages
744–744
Publication date
27 February 2026