Enhancing the Marketing Performance of Food SMEs through Market Orientation, Entrepreneurial Orientation, and Product Quality: Empirical Evidence from Bengkulu Province, Indonesia

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Authors: Melda Yunita, Umi Narimawati, Juanim Juanim
Cited by: 0

Abstract

This study examines the effects of market orientation, entrepreneurial orientation, and product quality on competitive advantage and their implications for the marketing performance of food micro, small, and medium enterprises (MSMEs) in Bengkulu Province, Indonesia. Using a quantitative approach, data were collected from 270 food MSME owners through structured questionnaires and analyzed using Structural Equation Modeling (PLS-SEM). The results indicate that market orientation, entrepreneurial orientation, and product quality are all at moderate levels and significantly contribute to competitive advantage. However, their implementation has not yet been optimal, limiting the ability of MSMEs to achieve superior marketing performance. Competitive advantage was found to play a crucial mediating role in translating strategic orientations and product quality into marketing performance, reflected in sales growth, customer growth, and product success. The findings suggest that Bengkulu food MSMEs are in a transitional stage, where basic strategic capabilities exist but require stronger integration and execution. This study contributes to the MSME marketing literature by highlighting the importance of competitive advantage as a mechanism linking strategic orientation to performance in regional economies. Practically, the results provide insights for policymakers and MSME owners to focus on strengthening market intelligence, entrepreneurial capability, and visible product quality to enhance competitiveness and marketing outcomes.

Fields of Study & Subjects

SMEs Development and Digital Marketing Marketing and Advertising Strategies Innovation and Knowledge Management

Publication details

Journal / source
International Journal of Scientific Research and Management (IJSRM)
Volume
14
Issue
02
Pages
10394–10401
Publication date
1 January 2026
Language
EN