THE EFFECT OF BPR IMPLEMENTATION ON ORGANIZATIONAL PERFORMANCE:- THE CASE OF JEJU WOREDA PUBLIC ORGANIZATION

The implementation of BPR pointed as the most challenging one. Thus, this study intended to identify factors that affect implementation of BPR and ongoing performance evaluation on organizational performance. To address the study objectives, stratified random sampling method was used to collect data. The data for this current study were obtained from primary source both quantitative and qualitative data collection methods and secondary data were used.The instrument used to gather quantitative data was Likert scale questionnaire whereas interview was used qualitative data. Major findings of the study include: factors that affect the implementation of BPR on organizational performance was 27.5%. weaker and `inconsistent support of management and leadership was found that was provided by top management, no strong base line on going performance evaluation..Based on the finding of the study the paper concludes that business process reengineering has failed to produce a significant impact on organization’s performance improvement and was not gaining the competitive advantages expected from the radical change. It recommends that the organization, should setup its own methodology that best fit to their organization and helps in achieving its goals effectively and efficiently.