The Role of Psychologists in Working with Crisis Negotiators

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Authors: Ivana Glavina Jelaš
Cited by: 0

Abstract

Aim: Crisis negotiation is one of the extremely effective police tools for resolving crisis interventions peacefully, i.e., without the use of force. This paper will try to clarify the role of psychologists in working with crisis negotiators, depending on the different areas of work of negotiators to which psychologists can contribute. Materials and Methods: Psychologists have been involved in this type of police activity since the very beginning of crisis negotiations in the world. Many police organizations across the globe have psychologists in their negotiation units. Communication techniques are only some of the skills of crisis negotiators, and existing methods are based on different psychological models and concepts. Conclusion: The entire negotiation process involves various steps and phases and, among other things, is imbued with numerous principles and legalities of the psychological profession.

Fields of Study & Subjects

Conflict Management and Negotiation Deception detection and forensic psychology Policing Practices and Perceptions

Publication details

Journal / source
Archives of Psychiatry Research
Volume
62
Issue
1
Pages
71–78
Publication date
18 February 2026
Language
EN