Chapter 13: Human resource management

Describe the stages of team development and the role of organizational culture in promoting employee engagement and retention. Explain strategies for talent management, including aligning individual strengths with organizational needs and implementing performance improvement plans. Develop skills in effective communication, conflict resolution, and inclusivity to foster a positive team culture and enhance patient care outcomes. Explore generational considerations in the pharmacy workplace and strategies for bridging generational gaps to maximize team productivity and cohesion.