Chatbots in Ayurveda: Comparative Review with Modern Medicine and Traditional Chinese Medicine Systems

Artificial intelligence has transformed many sectors of healthcare such as diagnostic, treatment, surgery, research etc. Intelligent machines which can interact and respond like humans are called as chatbot. Under the Digital India movement, Ministry of AYUSH has adopted digitalization to transform education, research and services. AI and AI- based chatbots are used in different aspects of healthcare throughout the world. In Ayurveda, the development and use of chatbot is at a very initial stage whereas in modern medicine and TCM they are widely used in certain areas of health care. This comparative review on use of chatbots in Ayurveda and contemporary sciences such as Traditional Chinese medicine and modern medicine, explores the current status of chatbots in healthcare. Structured literature search was carried out among scientific databases such as PubMed, Scopus, Google scholar, IEEE Xplore, Chinese National Knowledge Infrastructure (CNKI), Ayush Research Portal etc. along with official government websites such as WHO, Ministry of AYUSH, Institutional reports and conference proceedings on digital health. This review describes state of health chatbots in modern medicine and TCM and highlights the potential, scope and limitations of chatbots in Ayurveda.