Compensation System and Customer Satisfaction in Internet Service Providers Using SERVQUAL Model

SSRN Electronic Journal 2026 Preprint Open access

Read full text
Authors: Harry Astrolabio, John Renniel Bayking, John Michael Bonzon, Mishka Angela Gagahasin, Karel Gulfo, Faith Ashley Jumao-as, Ar-Jester Makilan, Justine Prion, Katrina Czyre Ramos, Cyra Jane Santos, Carla So
DOI: 10.2139/ssrn.5913104
Cited by: 0

Fields of Study & Subjects

Customer Service Quality and Loyalty Customer churn and segmentation Technology Adoption and User Behaviour

Publication details

Journal / source
SSRN Electronic Journal
Publication date
1 January 2026
Document type
Preprint