Prioritizing Technology-related Service Quality Factors in Vietnamese Hospitality: An Expert-based Fuzzy AHP Approach

SSRN Electronic Journal 2026 Preprint Open access

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Authors: Pham Thanh Tung, Chieng-Pang Lin

DOI: 10.2139/ssrn.6038618

Cited by: 0

References: 47

Fields of Study & Subjects

Customer Service Quality and Loyalty Technology Adoption and User Behaviour Digital Marketing and Social Media

References 47