When AI Becomes a Support Actor in Online Health Communities: Personalization, Loneliness, and Value Co-creation

SSRN Electronic Journal 2026 Preprint Open access

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Authors: Muhammad Salman, Gang Li, Leo Wang, Mohsin Shahzad
DOI: 10.2139/ssrn.6182219
Cited by: 0

Fields of Study & Subjects

Innovative Human-Technology Interaction Service and Product Innovation AI in Service Interactions

Publication details

Journal / source
SSRN Electronic Journal
Publication date
1 January 2026
Language
EN
Document type
Preprint