Personalized Real-Time Incentives for Customer Service Agents: A Decision Support System

SSRN Electronic Journal 2026 Preprint Open access

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Authors: Jia Li, Yiheng An, Yong Tan
DOI: 10.2139/ssrn.6187839
Cited by: 0

Fields of Study & Subjects

Employee Performance and Motivation AI and HR Technologies Accounting and Organizational Management

Publication details

Journal / source
SSRN Electronic Journal
Publication date
1 January 2026
Language
EN
Document type
Preprint