Beyond the Monolithic View: A Comparative Analysis of Intra-operator and Inter-operator Churn in Saturated Mobile Markets

SSRN Electronic Journal 2026 Preprint Open access

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Authors: Liang Chen
DOI: 10.2139/ssrn.6315218
Cited by: 0
References: 31

Fields of Study & Subjects

Customer churn and segmentation Customer Service Quality and Loyalty Consumer Market Behavior and Pricing

Publication details

Journal / source
SSRN Electronic Journal
Publication date
1 January 2026
Language
EN
Document type
Preprint