Impact of Digital Payment Systems on Consumer Behaviour
Abstract
This study examines the impact of digital payment systems on consumer behaviour among students and young professionals in Mumbai. Using a structured questionnaire and statistical analysis, the research evaluates factors such as ease of use, security and trust, digital financial literacy, and adoption frequency. The findings indicate that digital financial literacy and trust significantly influence consumer adoption of digital payments. The study highlights the growing importance of FinTech in shaping modern financial behaviour.
Fields of Study & Subjects
Technology Adoption and User Behaviour
FinTech
Crowdfunding
Digital Finance
Innovations and Analysis in Business and Education
Publication details
- Journal / source
- SSRN Electronic Journal
- Publisher
- Elsevier BV
- Publication date
- 1 January 2026
- Document type
- Preprint