The Obsolescence of Business Capability Maps: Causes and Consequences for the Modern Enterprisesss

Read full text
Authors: Surya Pratap, Swati Sharma
Cited by: 0
References: 16

Abstract

Business Capability Maps (BCMp) are basically charts that show what a company does. They have different levels like L1, L2, and L3, which just help people understand the company in a simple way. Business and IT teams use them, so everyone is talking about the same thing. But now companies are changing really fast because new technology keeps coming. So, if the map was made a long time ago and no one updates it, it slowly stops matching what is happening. It will not show if a capability improved or became weaker. After some time, the map becomes old and not very useful. This can lead to problems. Managers look at the old map and then make plans that are not right. Money is spent on the wrong things. Some unimportant projects are created, and important projects are missed. There could be redundant work and extra costs because of this inefficiency. In this paper, we are explaining why these old maps stop working and how that affects the company. We also think companies should update their maps regularly, and use better processes, tools, and technology to update the map.

Fields of Study & Subjects

Information Technology Governance and Strategy Information Architecture and Usability Business Strategies and Innovation

Publication details

Journal / source
Texila international journal of management
Volume
12
Issue
01
Pages
100–108
Publication date
27 February 2026
Language
EN