The Obsolescence of Business Capability Maps: Causes and Consequences for the Modern Enterprisesss
Abstract
Business Capability Maps (BCMp) are basically charts that show what a company does. They have different levels like L1, L2, and L3, which just help people understand the company in a simple way. Business and IT teams use them, so everyone is talking about the same thing. But now companies are changing really fast because new technology keeps coming. So, if the map was made a long time ago and no one updates it, it slowly stops matching what is happening. It will not show if a capability improved or became weaker. After some time, the map becomes old and not very useful. This can lead to problems. Managers look at the old map and then make plans that are not right. Money is spent on the wrong things. Some unimportant projects are created, and important projects are missed. There could be redundant work and extra costs because of this inefficiency. In this paper, we are explaining why these old maps stop working and how that affects the company. We also think companies should update their maps regularly, and use better processes, tools, and technology to update the map.
Fields of Study & Subjects
Information Technology Governance and Strategy
Information Architecture and Usability
Business Strategies and Innovation
Publication details
- Journal / source
- Texila international journal of management
- Volume
- 12
- Issue
- 01
- Pages
- 100–108
- Publication date
- 27 February 2026
- Language
- EN