Assessing Social Services in University Cities and Their Relationship to Student Satisfaction from the Perspective of the General Practice of Social Work

The study aimed to assess the level of effectiveness of social services provided within university cities from the perspective of students, and to analyze the relationship between the effectiveness of services and their level of satisfaction with them. The sample consisted of (135) students. The results showed that the level of effectiveness of social services and student satisfaction was at the intermediate level. The results also showed a strong and statistically significant positive correlation between the effectiveness of services and the level of student satisfaction, with the strength of the relationship varying between sub-dimensions and overall satisfaction. Based on these results, the study presented a proposed scenario for activating the social services provided within university cities in order to contribute to increasing student satisfaction in light of the levels of general practice.- social services - Effectiveness of services- Student Satisfaction - University cities - General Practice - Social Work