Effect of Psychiatric Training Intervention on Nurses, Caring Behaviour and its Reflection on Satisfaction of Patients with Psychiatric Disorders

Background: Improved recognition and awareness of caring behaviour among0mental0health0nurses0are expected0to0improve0quality0of0care, and0aid0in0the0identification0of0appropriate0strategies to improve patient satisfaction. Aim: to evaluate the effect of psychiatric training intervention on nurses caring behaviour and its reflection on satisfaction of patients with psychiatric disorders. Subjects & Setting: the subjects were 55 nurses and 50 patients. The study was conducted in the following settings: a. The psychiatric, Neurology and Neurosurgery centre, Tanta University. affiliated to Ministry of High Education and scientific research. Design: A quasi- experimental research design was used Tools of the study: Tool I: Structured interview schedule to collect nurses’ knowledge and their socio-demographic and job characteristic. Socio-demographic and clinical characteristics of the studied patients. Tool II: Caring Behaviour Inventory 24(CBI 24). Tool ΙII: Mental Health Satisfaction Scale. Results: The result revealed that there was a statistically significant improvement of both caring behaviour and patient satisfaction immediately after implementation of the program. Conclusion: The study concluded caring behaviours of nurses has positive effect on psychiatric patient satisfaction, and also confirmed the effect of educational training program. Recommendations: The study recommended in services training program for nurses about; how to assess and improve their caring behaviours