Ethical AI Implementation in Business: Challenges, Gaps, and Solutions
Abstract
The ethical adoption of Artificial Intelligence (AI) remains a valuable investment for business and society, irrespective of the state of the world; therefore, organizations should maintain a strong focus on ethics in the AI deployment process. This study reviews the ethical use of AI in business to address critical issues of data privacy, bias, and accountability, even though there are no standardized guidelines for the ethical application of AI. The research further identifies key ethical opportunities for best practice adoption and destination in ethical AI through a review of the literature and case study analysis of top organizations- IBM, Google DeepMind, and Accenture. Studies have revealed the likelihood of worsening socioeconomic inequalities; hence, there is a need for human-centered designs in AI systems. The implications of this study are to improve trust and reputation in organizations by prioritizing ethical considerations as well as identifying bias and inequality in the use of AI Algorithms, which should be reduced by organizations to avoid inequalities. With more focus now on AI ethics, businesses should implement AI frameworks in compliance with the emerging regulations. To ensure long-term sustainability, organizations should adopt ethics with innovation. Organizations can practice informed decision-making by applying transparency and accountability in the usage of the AI framework and gain a competitive advantage in the global market. The study aims to equip decision-makers with actionable approaches to ensure AI systems are fair, accountable, and aligned with societal values for a sustainable and socially beneficial AI adoption across industries. Future research should focus on the societal impacts of AI and why ethical cross-cultural perspectives are needed concerning AI governance. It advocates ethical AI as an asset for businesses as well as society at large.
Fields of Study & Subjects
Ethics and Social Impacts of AI
Ethics in Business and Education
Impact of AI and Big Data on Business and Society
Publication details
- Journal / source
- BENTHAM SCIENCE PUBLISHERS eBooks
- Pages
- 136–150
- Publication date
- 4 March 2026
- Language
- EN
- Document type
- Book chapter