Balancing Value and Risk: Clinicians’ Perceptions and Adoption of AI-Enabled Clinical Decision Support Systems (Preprint)
Abstract
BACKGROUND The increasing adoption of Artificial Intelligence (AI) in healthcare, particularly within Clinical Decision Support Systems (CDSSs), is transforming clinical practice and decision-making. Although AI-CDSSs hold the potential to improve diagnostic accuracy, operational efficiency, and patient outcomes, their implementation also creates ethical, technical, and regulatory concerns, affecting healthcare professionals’ willingness to adopt these systems. OBJECTIVE Building on a value-based perspective, the study integrates the Unified Theory of Acceptance and Use of Technology (UTAUT) framework as determinants of perceived benefits and a risk-based perception model as determinants of perceived risks to develop a unified model exploring clinicians’ behavioural intention to adopt AI-enabled CDSSs. METHODS A self-administered cross-sectional survey was distributed to licensed healthcare professionals to examine how validated factors influence perceptions of risks and benefits. Responses were collected from 215 clinicians across Italy and the United Kingdom. Recruitment was undertaken using email invitations, attendance at academic conferences, and direct approaches within healthcare settings. RESULTS Perceived Benefits were found to be the strongest positive predictor of clinicians’ intentions to use AI-enabled CDSSs (β=.45, p
Fields of Study & Subjects
Artificial Intelligence in Healthcare and Education
Electronic Health Records Systems
Technology Adoption and User Behaviour
Publication details
- Journal / source
- Journal of Medical Internet Research
- Publication date
- 29 January 2026
- Language
- EN