Reducing Cognitive Bias and Organizational Silence in UAE Oilfield Maintenance: The Role of Microlearning Interventions

Oilfield maintenance in the United Arab Emirates (UAE) is marked by high-stakes, time-sensitive decisions where human judgment plays a critical role. This study investigates how cognitive biases and organizational silence—two behavioral vulnerabilities—affect decision-making and safety communication among frontline oilfield personnel. Using qualitative data from interviews, field observations, and document analysis, the research identifies patterns of overconfidence, familiarity bias, and defensive silence that compromise procedural accuracy. The study further explores the role of microlearning interventions—short, contextualized training modules—in mitigating these issues. Findings suggest that microlearning enhances decision reflection, supports procedural recall, and fosters psychological safety, thereby enabling more accurate judgments and greater willingness to speak up. The research contributes to behavioral safety scholarship by proposing a conceptual framework that links microlearning to both cognitive recalibration and voice behavior in high-risk industrial settings. Implications for training design and organizational safety strategies are discussed.