Examining the dynamics of industrial relations between workers and management and its impact on organizational performance

This study investigates the dynamics of worker-management industrial relations and their impact on organizational performance in Indian industries, employing Structural Equation Modeling (SEM) on survey data from 600 workers across sectors like engineering, pharmaceuticals, and FMCG. A cross-sectional quantitative design utilized a structured questionnaire to assess key constructs communication/employee involvement, conflict resolution/grievance handling, fairness/respect/trust, and labour union effectiveness with robust validation (Cronbach's α > 0.80, AVE > 0.75) confirming measurement reliability. Findings reveal significant positive effects from fairness/respect/trust (β=0.648, p