Responsible AI Adoption in the Public Sector: A Data-Centric Taxonomy of AI Adoption Challenges

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Authors: Anastasija Nikiforova, Martin Lněnička, Ulf Melin, David Valle-Cruz, Asif Gill, Cesar Casiano Flores, Emyana Sirait, Mariusz Luterek, Richard Dreyling, Barbora Tesarova
Cited by: 5

Abstract

Despite Artificial Intelligence (AI) transformative potential for public sector services, decision-making, and administrative efficiency, adoption remains uneven due to complex technical, organizational, and institutional challenges. Responsible AI frameworks emphasize fairness, accountability, and transparency, aligning with principles of trustworthy AI and fair AI, yet remain largely aspirational, overlooking technical and institutional realities, especially foundational data and governance. This study addresses this gap by developing a taxonomy of data-related challenges to responsible AI adoption in government. Based on a systematic review of 43 studies and 21 expert evaluations, the taxonomy identifies 13 key challenges across technological, organizational, and environmental dimensions, including poor data quality, limited AI-ready infrastructure, weak governance, misalignment in human-AI decision-making, economic and environmental sustainability concerns. Annotated with institutional pressures, the taxonomy serves as a diagnostic tool to surface “symptoms” of high-risk AI deployment and guides policymakers in building the institutional and data governance conditions necessary for responsible AI adoption.

Fields of Study & Subjects

Ethics and Social Impacts of AI Artificial Intelligence in Healthcare and Education AI in Service Interactions

Publication details

Journal / source
Proceedings of the ... Annual Hawaii International Conference on System Sciences/Proceedings of the Annual Hawaii International Conference on System Sciences
Publisher
Hawaii International Conference on System Sciences
Publication date
1 January 2026
Language
EN