Challenges and Champions: Multilingual Communities' Communication during COVID-19

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Authors: Sally Carlton, Shinya Uekusa, Nicolás Reyes Cortés, Sylvia Nissen, Fareeha Ali, Asres, Wondered, A, Ginj Chang, Rami Elsayed, Jia Geng, Himasha Gunasekara, Tyron Rakeiora Love, Jean Hur
+3 more Minh Tran, Wahida Zahedi, Fernanda Fernandez Zimmermann
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Abstract

In early 2024, a research team interviewed 85 people from multilingual communities about their experiences during the COVID-19 pandemic in Christchurch, Aotearoa New Zealand, focussing on communication. This short video highlights the main challenges they faced and their responses to these challenges, before concluding with five key recommendations to help improve communication with multilingual communities in future crises.

Publication details

Journal / source
UC Research Repository (University of Canterbury)
Publication date
1 January 2026