QUALITY MANAGEMENT SYSTEM AS THE MAIN GUIDELINE FOR THE PHARMACY'S MISSION

The mission of the pharmacy organization is to provide the population with safe, high-quality, and affordable medicines and other pharmacy products. The quality management system is the main focus of the pharmacy organization's mission, and its staff is the foundation of the organization's organizational culture. The purpose of this study is to analyze the organizational culture of the pharmacy organization within the framework of its mission. The main research method was a questionnaire survey, which involved 55 pharmacy employees from the Belgorod region. The study used D. Denison's method, which was modified specifically for pharmacies. The study resulted in comparative data characterizing the organizational culture of state-owned and private pharmacies in the Belgorod region: the "Strategic Direction and Intent" indicator has a lower value for the managers of state-owned pharmacies compared to private pharmacies (54.4% vs 62.2%); the "Goals and Objectives" indicator does not have statistically significant differences for the managers and pharmaceutical specialists of pharmacies of different ownership forms. The "Vision" indicator is more pronounced among managers and pharmaceutical specialists of private pharmacies (71.0% and 79.2%, respectively) than among employees of state-owned pharmacies (62.2% and 71.0%, respectively), p