Mobbing in human resource management taking into account post-pandemic conditions

Purpose: The main aim of the article is to illustrate the impact of mobbing on the functioning of enterprises, taking into account the impact of the COVID-19 pandemic on companies and society.Design/methodology/approach: The research approach used in this work included descriptivequalitative analysis, comparative analysis, non-participant observation and survey techniques based on literature research, internet domains and own research results.Findings: The study concluded that mobbing may negatively impact work organization, atmosphere and human resources management, and the COVID-19 pandemic contributed to the intensification of this phenomenon and its occurrence in new forms. Research limitations/implications:The research limitations presented in the paper result mainly from the limited scope of the research -the research was conducted in two companies belonging to the same owner, which may limit the possibility of generalizing the results; moreover, the results are based on the subjective opinions of employees, which may affect their objectivity.Practical implications: It is possible to use the research results to develop effective antimobbing measures and improve human resources management in enterprises, especially in crisis situations such as a pandemic.Originality/value: The scientific value of the article is based on combining the analysis of the mobbing phenomenon with the context of changes caused by the COVID-19 pandemic and showing its impact not only on individuals, but also on the human resources management system in enterprises.