VALIDATING WORKPLACE CONSTRUCTS IN THE INDIAN HEALTHCARE SECTOR: AN EXPLORATORY AND CONFIRMATORY APPROACH

The main aim of this research is to assess the psychometric strength of four imperative multivariate constructs in the Indian healthcare context namely Emotional Intelligence (EI), Workplace Spirituality (WS) whereby Organisational Citizenship Behaviour (OCB) and Employee Performance (EP) are the constructs of interest. A purposive sample of medical practitioners sampled in five metropolitan Indian cities was utilized, in this case, SPSS was applied in EFA and CFA applied in SmartPLS, which allowed carrying out a full evaluation of the dimensionality, reliability, and construct validity of the scales used. The theoretical foundation of the Genos EI scale was supported by the substantiated three-factor configuration of the scale, communalities of 0.709–0.847 with a cumulative explanation of 77.74 per cent leading to the overall results. Similarly, the construct factor patterns of the WS, OCB and EP scales were consistent with the existing empirical data as witnessed with CVS and NI. The values of Cronbach alpha and composite reliability were high in all the surveyed instruments showing satisfactory internal consistency. In addition, all the average variances extracted (AVE) exceeded the 0.50 ration indicating satisfactory convergent validity. The measurement invariance tests conducted indicated that, physicians and nurses assessed the constructs similarly, which established compositional, metric, and scalar equivalence. Therefore, extensive research supports the relevance of the constructs to prospective healthcare studies and creates a solid framework on the basis of further structural equation modeling. The experimental results highlight the applicability of psychometric tools to various medical occupations and provide the Indian hospitals with precise tools to assess the level of staff performance and performance. Finally, this study provides empirical evidence to develop models of psychological impacts of the workplace on medical practice.