Pengaruh Efektivitas Pelatihan dan Disiplin Kerja terhadap Kinerja

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Authors: Mochammad Ikhsan, Sri Suwarsi
Cited by: 0
References: 3

Abstract

Abstract. The development of digital platform based online transportation has changed drivers work patterns into a flexible partnership system without formal employment contracts. In this system, partner drivers are required maintain optimal performance despite working independently and without direct supervision from the company. Therefore, training effectiveness and work discipline are important factors in supporting driver performance, particularly among GrabBike partner drivers in Bandung City.This study aims to analyze the level of training effectiveness, work discipline, and performance of GrabBike partner drivers, as well as to examine the effects of training effectiveness and work discipline on driver performance. A quantitative approach was employed using a survey method. Data were collected through questionnaires distributed to GrabBike partner drivers in Bandung City and analyzed using regression analysis. The results indicate that training effectiveness is perceived as moderately good but does not have a significant effect on driver performance. In contrast, work discipline is classified as high and has a significant positive effect on performance. Overall, the performance of GrabBike partner drivers is categorized as good. These findings suggest that improving the performance of GrabBike partner drivers in Bandung City is more effectively achieved by strengthening work discipline rather than relying on existing training programs. Abstrak. Perkembangan transportasi daring berbasis platform digital telah mengubah pola kerja pengemudi menjadi sistem kemitraan yang fleksibel tanpa kontrak kerja formal. Dalam sistem ini, pengemudi mitra dituntut untuk tetap menunjukkan kinerja yang optimal meskipun bekerja secara mandiri dan tanpa pengawasan langsung dari perusahaan. Oleh karena itu, efektivitas pelatihan dan disiplin kerja menjadi faktor penting dalam mendukung kinerja pengemudi, khususnya pada layanan GrabBike di Kota Bandung. Penelitian ini bertujuan untuk menganalisis tingkat efektivitas pelatihan, disiplin kerja, dan kinerja pengemudi mitra GrabBike, serta menguji pengaruh efektivitas pelatihan dan disiplin kerja terhadap kinerja pengemudi. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei. Data dikumpulkan melalui penyebaran kuesioner kepada pengemudi mitra GrabBike di Kota Bandung dan dianalisis menggunakan analisis regresi. Hasil penelitian menunjukkan bahwa efektivitas pelatihan berada pada kategori cukup baik, namun tidak berpengaruh signifikan terhadap kinerja pengemudi. Sebaliknya, disiplin kerja berada pada kategori tinggi dan berpengaruh signifikan terhadap kinerja. Secara umum, kinerja pengemudi mitra GrabBike tergolong baik. Temuan ini menunjukkan bahwa peningkatan kinerja pengemudi mitra GrabBike di Kota Bandung lebih efektif dilakukan melalui penguatan disiplin kerja dibandingkan dengan mengandalkan pelaksanaan pelatihan yang ada.

Fields of Study & Subjects

Employee Performance and Management Digital Economy and Work Transformation Employee Performance and Motivation

Publication details

Journal / source
Bandung Conference Series Business and Management
Volume
6
Issue
1
Pages
497–506
Publication date
5 February 2026
Language
EN