Pengaruh Perceived Organizational Support terhadap Work Engagement pada Crew Wedding Organizer

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Authors: Mugi Salsabila, Dinda Dwarawati
Cited by: 0
References: 11

Abstract

Abstract. This study aims to examine the influence of Perceived Organizational Support (POS) on Work Engagement among crew wedding organizers in Bandung Raya. Perceived Organizational Support refers to the perception that the organization values individual contributions and cares about their well-being, while Work Engagement is a positive psychological condition characterized by vigor, dedication, and absorption. Given the freelance, project-based, and non-permanent contractual nature of crew work, this research is important for understanding psychological dynamics in non-permanent work contexts. The study employed a quantitative approach with a causal design and convenience sampling technique. A total of 100 respondents aged at least 18 years who had worked for a minimum of six months with at least one wedding organizer in Bandung Raya participated in the study. Data were collected online using the SPOS-10 (α = 0.941) and UWES-17 BI (α = 0.957), then analyzed using simple linear regression. Results showed that 90 percent of respondents had high Perceived Organizational Support and 90 percent had high Work Engagement. Perceived Organizational Support had a highly significant influence on Work Engagement (p = 0.000; R² = 0.959). These findings support Organizational Support Theory and demonstrate that psychological support from management serves as the primary foundation for work engagement even in the absence of formal job security. Abstrak. Penelitian ini bertujuan untuk menguji pengaruh Perceived Organizational Support terhadap Work Engagement pada crew wedding organizer di Bandung Raya. Perceived Organizational Support merujuk pada persepsi bahwa organisasi menghargai kontribusi dan peduli terhadap kesejahteraan individu, sedangkan Work Engagement adalah kondisi psikologis positif yang ditandai oleh vigor, dedication, dan absorption. Mengingat sifat pekerjaan crew yang freelance, berbasis proyek, dan tanpa kontrak tetap, penelitian ini penting untuk memahami dinamika psikologis dalam konteks kerja non-tetap. Penelitian menggunakan pendekatan kuantitatif dengan desain kausalitas dan teknik convenience sampling. Sebanyak 100 responden berusia minimal 18 tahun yang telah bekerja minimal enam bulan dengan setidaknya satu wedding organizer di Bandung Raya. Data dikumpulkan daring menggunakan SPOS-10 (α = 0,941) dan UWES-17 BI (α = 0,957), lalu dianalisis dengan regresi linear sederhana. Hasil menunjukkan 90 persen responden memiliki Perceived Organizational Support tinggi dan 90 persen memiliki Work Engagement tinggi. Perceived Organizational Support berpengaruh sangat signifikan terhadap Work Engagement (p = 0,000; R² = 0,959). Temuan ini mendukung Organizational Support Theory dan menunjukkan bahwa dukungan psikologis dari manajemen menjadi fondasi utama keterlibatan kerja meskipun dalam ketiadaan jaminan formal.

Fields of Study & Subjects

Job Satisfaction and Organizational Behavior Employee Performance and Management Workaholism burnout and well-being

Publication details

Journal / source
Bandung Conference Series Psychology Science
Volume
6
Issue
1
Pages
429–436
Publication date
5 February 2026
Language
EN