Email Based Communication On MasMT: Enables Human Agent Interaction

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Authors: JAP Madhubhani, Budditha Hettige
Cited by: 0

Abstract

Human-Agent Interaction (HAI) studies the methods through which people work together with intelligent agents.The research introduces a new approach to merge email communication with MaSMT which stands as a lightweight multi-agent system framework to support email-based human-agent interactions.The system enables human users to function as agents through email which serves as an accessible asynchronous communication channel that most multi-agent frameworks lack.The paper explains why email functions as a communication interface for MaSMT and provides background information about multi-agent systems and HAI principles including engagement and intentionality and scenario-based interaction.The paper explains the system design of emailbased MaSMT integration through its main elements and interaction processes.The paper demonstrates email-based agent communication through a classroom reservation scenario to show both advantages and difficulties of this method.The research shows that email interfaces make agent interactions more human-friendly by allowing people to guide automated systems yet reveals problems with unclear messages and delayed responses.The communication system allows users to experience more natural humanagent interactions through its improved accessibility and better intention recognition of user intentions and flexible scenario handling.The research establishes future directions for multi-agent system development while demonstrating how this communication model enhances human-agent interaction.

Fields of Study & Subjects

Multi-Agent Systems and Negotiation Speech and dialogue systems Social Robot Interaction and HRI

Publication details

Journal / source
International Journal of Scientific and Research Publications
Volume
16
Issue
1
Pages
136–150
Publication date
24 January 2026
Language
EN