The Impact of Green Marketing Activities of Hotel Firms on Chinese Consumers’ Revisit Intention: The Mediating Role of Perceived Value

View at publisher
Authors: Yaxiao Ma, Hyeongyu Jang, Yalu Ma
Cited by: 0

Abstract

This study explores the impact of hotel firms’ 4P-based green marketing activities (green product, price, place, promotion) on Chinese consumers’ revisit intention, and examines the mediating role of perceived value. Using structural equation modeling on data from 497 Chinese consumers with green hotel experience, the study finds that green place, promotion and product positively affect perceived value, while green place and product boost revisit intention significantly. Perceived value exerts a positive influence on revisit intention and plays a partially mediating role in the green marketing-revisit intention relationship. The findings provide empirical evidence for the green marketing-perceived value-revisit intention framework, and offer practical implications for hotel managers, emphasizing the importance of green marketing strategies to enhance consumers’ perceived value and drive revisit intention.

Fields of Study & Subjects

Environmental Sustainability in Business Diverse Aspects of Tourism Research Customer Service Quality and Loyalty

Publication details

Journal / source
Journal of Korea Research Association of International Commerce
Volume
26
Issue
1
Pages
229–243
Publication date
28 February 2026
Language
EN