The Impact of Green Marketing Activities of Hotel Firms on Chinese Consumers’ Revisit Intention: The Mediating Role of Perceived Value
Abstract
This study explores the impact of hotel firms’ 4P-based green marketing activities (green product, price, place, promotion) on Chinese consumers’ revisit intention, and examines the mediating role of perceived value. Using structural equation modeling on data from 497 Chinese consumers with green hotel experience, the study finds that green place, promotion and product positively affect perceived value, while green place and product boost revisit intention significantly. Perceived value exerts a positive influence on revisit intention and plays a partially mediating role in the green marketing-revisit intention relationship. The findings provide empirical evidence for the green marketing-perceived value-revisit intention framework, and offer practical implications for hotel managers, emphasizing the importance of green marketing strategies to enhance consumers’ perceived value and drive revisit intention.
Fields of Study & Subjects
Environmental Sustainability in Business
Diverse Aspects of Tourism Research
Customer Service Quality and Loyalty
Publication details
- Journal / source
- Journal of Korea Research Association of International Commerce
- Volume
- 26
- Issue
- 1
- Pages
- 229–243
- Publication date
- 28 February 2026
- Language
- EN