The Role of Viral Marketing and Content Marketing in Miniso Purchases on TikTok

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Authors: Agil Karisa, Diana Gusti Ambarwati, Nuril Aulia Munawaroh
Cited by: 0

Abstract

This study investigates the impact of viral marketing, content marketing, and live streaming on purchase decisions, with brand trust as a mediating variable, among TikTok users who shop at Miniso in Kediri. Using a quantitative approach with 384 respondents, data were analyzed via SEM-PLS. Results show that all three marketing strategies significantly affect brand trust and purchase decisions. However, brand trust only mediates the effects of viral marketing and live streaming. These findings highlight the importance of interactive, trust-building strategies on TikTok. Miniso should enhance brand trust through engaging content and consider expanding platforms and variables for future research.

Fields of Study & Subjects

Digital Marketing and Social Media Consumer Behavior and Marketing Influence SMEs Development and Digital Marketing

Publication details

Journal / source
JURNAL MANAJEMEN MOTIVASI
Volume
22
Issue
1
Pages
1021–1031
Publication date
16 January 2026