The Effect of Workload on Organizational Commitment Mediated by Cyberloafing Behavior: Case Study at XYZ Semiconductor Company
Abstract
This study's distinctiveness stems from its focus on the mediating capacity of cyberloafing an activity generally associated with workplace deviance in bridging the connection between workload and organizational commitment.Utilizing a quantitative framework and analyzing data from 80 employees with Smart PLS, the research uncovered contrarian results: both psychological and physical workloads, alongside cyberloafing, are positively and significantly associated with organizational commitment.Crucially, the evidence indicates that cyberloafing successfully become as a mediator of the relationship between psychological workload and commitment, but fails to do so for physical workload.The primary scholarly contribution involves rethinking the conventional perception of cyberloafing, repositioning it as an adaptive microbreak strategy under psychological stress.Practically, organizations are urged to strategically balance employee workload while recognizing that a certain degree of cyberloafing can be positively leveraged to reinforce employee commitment
Fields of Study & Subjects
Cyberloafing and Workplace Behavior
Employee Performance and Management
Job Satisfaction and Organizational Behavior
Publication details
- Journal / source
- Advances in economics, business and management research/Advances in Economics, Business and Management Research
- Pages
- 192–209
- Publication date
- 1 January 2026
- Language
- EN
- Document type
- Book chapter