Development of Integrated Conflict Resolution and Management Model for Construction Project Execution

Development of conflict management model for resolving conflicts in construction project Execution cannot has become very important since existing conflict management methods have been studied with results showing flaws that that need to be fixed in other to resolve the causes of conflict during building projects. Using structured questionnaires, 50 copies of which were distributed and all of which were retrieved, data were gathered from selected construction companies and ongoing projects located in Owerri West LGA in Imo State Nigeria. Data were analysed using the Relative Importance Index (RII) and factor analysis. Research has identified that contractor's incorrect price or costing, poor or perceived poor quality of work, contract documents, and documentation errors are all examples of contract formulation ambiguities in the construction industry with MIS values of 4.79, 4.71, 4.61, and 4.59, respectively. It was demonstrated that eleven (11) other factors were also crucial. These are listed in decreasing order, with MIS values between 3.69 and 4.40, and range from discrepancies in contract documents and supporting documentation to the architect's slow response when a time extension request is made. Unrealistic information expectations came last on the list with an MIS of 3.47, and it was shown to be fairly important. Integrated approach of conflict resolution was modelled to help resolve any conflict that may arise during construction project. The model was validated and recommended as the best approach to resolve conflict during construction project execution in Nigeria.