JOCAT (Job Change Acceptance Toolbox) – A Change Management Approach for Implementing AI Systems Ethically and Sustainably

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Abstract

AI systems challenge conventional change management due to their dynamic, opaque, and ethically sensitive nature. This article applies insights from established change models to AI-specific challenges, illustrated by a real-world use case. The resulting propositions are substantiated by six expert interviews, which integrate practical perspectives. Together, they inform the development of the Job Change Acceptance Toolbox (JOCAT), a modular, practice-oriented resource designed to support the implementation of human-centered, ethical, and sustainable AI-related change processes.

Fields of Study & Subjects

Organizational Change and Leadership Corporate Management and Leadership Impact of AI and Big Data on Business and Society

Publication details

Journal / source
Industry 4 0 Science
Volume
2026
Issue
1
Publication date
11 February 2026
Language
EN