The Feel of Thinking: Toward Relational Intelligence in Generative AI and Complex Systems
Abstract
As artificial intelligence (AI) systems increasingly mediate human communication, decision-making, and emotional engagement, purely technical evaluations of AI performance are insufficient to address their broader social and ethical implications. This paper introduces relational intelligence as a conceptual framework for examining how meaning, trust, and perceived agency emerge through sustained human-AI interaction. Rather than attributing intention or consciousness to AI systems, the analysis situates relational effects within sociotechnical design choices, institutional incentives, and human interpretive practices. Using a dialogic and reflective methodology, the study examines extended interactions between a human researcher and a large language model to identify recurring relational patterns, including perceived responsiveness, emotional validation, and ambiguity between the tool and the collaborator. These patterns are analyzed as co-constructed phenomena shaped by language design, user expectations, and cultural narratives surrounding intelligence. The findings raise ethical concerns regarding transparency, autonomy, and responsibility in the deployment of conversational AI and highlight the need for governance and design approaches grounded in relational accountability
Fields of Study & Subjects
Ethics and Social Impacts of AI
AI in Service Interactions
Embodied and Extended Cognition
Publication details
- Journal / source
- International Journal of Humanities and Social Science
- Publisher
- The Brooklyn Research and Publishing Institute
- Publication date
- 28 February 2026